What Great Listeners actually do …


Follow the steps from level 1 to level 5 on this @ImpactWales drawing.

It is recreated here as it is and provides a good step by step focus on what great listeners actually do to create the right conditions for active listening.

Work through this drawing from level 1 to level 5 and consider the advice and how it will support positive listening techniques.

Follow the steps at the bottom when you prepare to practice coaching. Ask really incisive questions. build self-esteem and make sure others feel safe.

Work together to ensure conversations are co-operative and not competitive and feedback positively so that others gain new understanding about their own potential.

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